Getting Help with WoodSourceBC

How It Works

Four Easy Steps

Step 1: Create a profile. It’s FREE! Step 2: Do a search to find what you need Step 3: List what you want to buy or have to sell Step 4: Make contact and build your network

Need help using WoodSourceBC?

The links below answer questions about by WoodSourceBC and provide step by step instructions showing how to carry out various tasks. If you can't find the answer you're looking for, you can email us using the form at the bottom of this page. We'll get back to you within two business days.


About WoodSourceBC

What is WoodSourceBC?

Who can use WoodSourceBC?

Why would I want to use WoodSourceBC?

Does it cost to join WoodSourceBC?

Who pays the operating costs of WoodSourceBC?

Why do I have to wait two business days after I sign up for my listings to show?

Why do I get the login page when I click the "MORE..." button of a listing?


How to Create an Account with WoodSourceBC.com

Buy and Sell BC Logs Online: Clothes Hung on Tree

How do I create an account for my business?

How do I change my password?

What do I do if I've forgotten my Account ID?

What do I do if I've forgotten my password?

How can I change my email address or account information?


How to put a Listing up on WoodSourceBC

How do I list a product I have for sale?

How do I list a product I want to buy?

How do I list a service I offer for sale?

How do I list a service I want to buy?

How do I list a transportation service for sale?

How do I list transportation services I am seeking?

How do I list equipment I have for sale?

How do I list equipment I am seeking?

How do I choose a good title for my listing?


How to Search for Listings and Businesses on WoodSourceBC

How do I search for a business by name?

How do I search for a forestry product listed for sale?

How do I search for a service listed for sale?

How do I search for transportation service listed for sale?

How do I search for equipment listed for sale?


How to Let Business Know you are Looking for a Product or Service

How can I be notified when a particular product comes up for sale?

How can I be notified when a particular service comes up for sale in my area?

How can I be notified when transportation to/from my area comes up for sale?

How can I be notified when a particular piece of equipment comes up for sale?


How to Maintain your Listings

How can I edit a listing after it has been posted?

How can I delete a listing that I no longer need?

After I've successfully bought/sold something through WoodSourceBC, can I still see my old listings?


Can I Accept Online Payment for my Listings on WoodSourceBC?

Accepting Payments by PayPal

Preparing to Create a PayPal Account

How to Create a PayPal Account

Update your WoodSourceBC Profile


Can I Work with a Broker on WoodSourceBC?

What is an approved broker?

How do I tell WoodSourceBC which broker I use?

How do I tell WoodSourceBC that I want my broker to handle one of my listings?

How do I tell WoodSourceBC that I want to use my broker to contact another member about their listing?

How do I contact an approved a broker about a listing I'm interested in?

I'm a broker. How do I get my business to come up in the WoodSourceBC search page?

How do I become an approved broker?


Need more information or help?

Drop us a note using the contact form below. (If you're a member who is currently signed in, the form will be pre-filled with your information; you can change the information if you wish.) You must fill in at least the following information:

  • your name
  • either your email address or your phone number, so we can contact you
  • a message
  • a security code. (To prevent spammers from abusing this form with automated software, we require that you type the text displayed in the image below the form. If you are having trouble deciphering the text, you can click the link to the right of the image, and a new image will be displayed.)

End of Form